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Help & Support

Get help with FabStone

Find answers about the wallet, ȺGC, corridors, payouts, partner programs, and institutional access. If you need direct support, contact our team below.

6 help topics
Full FAQ library
Direct team contact
Resource library
Topics

Help by topic

Select a topic to find relevant pages, guides, and next steps across the FabStone platform.

01

Wallet basics

How FabStone Wallet works, funding, balances, sending, and home-screen installation.

02

ȺGC basics

What ȺGC is, how it works inside the wallet, value representation, and yield eligibility.

03

Payout & corridors

Supported corridors, mobile money, bank transfer, payout timing, and rail availability.

04

Community & referrals

Community Partner Program, referral tiers, corridor activation, and application process.

05

Partners & integrations

Institutional briefings, portal access, treasury workflows, API sandbox, and developer integration.

06

Security & trust

Reserve architecture, custody model, attestation, compliance, and security posture.

FAQ library

Answers built around how FabStone actually works

The homepage covers the essentials. This library goes deeper across wallet behavior, ȺGC, yield eligibility, payout, reserves, rollout, and qualified partner access.

Category

Wallet basics

Start with the wallet surface, ȺGC holding, and the access path.

Category

ȺGC basics

The value unit, why it exists, and how it differs from simple app cash.

Category

Yield eligibility

How periodic yield is described for ȺGC held in-wallet.

Category

Sending and payout

Recipient timing, rails, corridor behavior, and local payout choices.

Category

Trust, reserves, and reporting

The trust layer behind the product surface.

Category

Rollout and availability

What is live, what is staged, and how access expands.

Category

Institutional and developer access

Partner briefings, merchant tooling, and integration surfaces.

Contact

Reach the right team

Route your question to the appropriate desk for faster resolution.

01

General enquiries

Company, website, and product questions.

contact@fabstone.io
02

Partnerships

Institutional briefings, integrations, and partner programs.

contact@fabstone.io
03

Security

Vulnerability reports and security-related concerns.

contact@fabstone.io
Still Stuck?

Still need help?

If you cannot find what you need, reach out directly or browse the full resource library. Our team responds within one business day.